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  • DE7K Unable to Move a Unit From Stock

    Overview You may have a problem removing a unit from the stock even though WS0D shows enough stock. Solution The reason for this error is usually that there is not enough stock available to allow unit...

  • Find WARN Movements With Stock Reservation

    Overview You may want to have a list of movements in WARN status that are holding stock for a specific product. Solution Please reach out to the support team with stock item specifications and they wi...

  • Unable to create an onward move

    Overview You need to move units from one stock type to another but you are unable to create an onward movement as the o0s-1.exe program keeps failing with the error: Information The program o0s-1.exe ...

  • Unable to delete GRN numbers

    Overview Your Merch users are trying to delete GRN numbers but get the error: 'Cannot forward move as this is not the latest version of the receipt'   You would like to know if you can somehow delete ...

  • Unable to join the ADC device to new access point

    Overview You are trying to introduce new Access Points at your ADC scanners. The new network has been set up with the exact same SSID parameters as the old one but the scanners didn’t automatically jo...

  • Bags Becoming Stuck Due to Stock Level Failure

    Overview You want to know why multiple bags are getting stuck because of stock level failures for one or more lines. This error message is displayed in the DE7K screen in CIMS. Solution If you find th...