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Articles

  • Picks not Sent to JDA

    Overview You found out that some of the Picks in CIMS are not sent-to/picked-up by JDA and you would like those Picks to be reflagged.  Requirements The customer needs to provide either sor_num or sor...

  • SKUs are not appearing in JDA

    Overview You are facing some SKUs that are not appearing in JDA and you'd like to reflag them. Solution Please reach out to the Support team and provide SKUs that are not appearing in JDA and the supp...

  • Web Service Errors Related to Unavailability of Connection Pool in CIMS DS

    Overview You may face connectivity errors while consuming CIMS web services and errors related to the unavailability of connection pool in CIMS DS such as the following: 21:00:53.173 12/27/2020 Worker...

  • CIMS Webservices Connectivity Issue - Interceptor Exception

    Overview You may face connectivity errors while consuming CIMS webservices. For example while sending importWebReturnsRequest there could be errors such as the following: WARN org.apache.cxf.phase.Pha...

  • CIMS Webservices Returning Error 500

    Overview You may receive error 500 being returned by CIMS webservices indicating that they are failing. Solution When CIMS webservices are failing, a restart of the web services or the whole applicati...

  • Products stuck in incremental ProductFeed

    Overview You are facing products are exporting in the incremental ProductFeed with a delete instruction and this has been processed in downstream applications. Solution This can be resolved by removin...

  • PreGRNFeed webservice failing

    Overview Your PreGRNFeed has been failing for several hours already and you'd like to investigate why. Solution The problem could be related to the buffer overflow. The solution is to reduce the numbe...

  • Prologic XDI Release Notes - Version 3.6

    Introduction We are happy to share the release notes for the Prologic XDI 3.6. Summary This release includes significant updates aimed at enhancing functionality and fixing identified issues. A total ...

  • Prologic XDI Release Notes - Version 5.7

    Introduction We are happy to share the release notes for the Prologic XDI version 5.7. This release focuses on enhancements and fixes based on customer feedback. Summary The main updates in this relea...

  • Prologic XDI Release Notes Version 4.9

    Introduction We are happy to share the release notes for the Prologic XDI version 4.9, released on November 15th, 2017. Summary This release introduces several new features and one significant fix aim...